- All room charge & services if applicable are requested to settle at arrival at check in.

- No fee is applied for payment made by any card type.

- All Promotional rates are exclusive of 10% tax and 5% service charges.

 

- Check in: from 14:00;

- Check out: no later than 12:00;

 

+ Early check-in policy: subject to room availability:

- Check in before 7AM: Surcharge 100% room rate - inclusive breakfast & taxes.

- Check in from 8AM to 10AM: Surcharge 50% room rate - no breakfast, but inclusive taxes.

- Check in from 11AM to 01PM: Surcharge 30% inclusive taxes

 

+ Late check-out policy: Late check-out is subject to room availability:

- 12:00 to 17:00 check-out: 50% room rate surcharge with taxes.

-  After 17:00 check-out: 100% room rate surcharge with taxes.

 

 - If your arrival is early in the day and you would like immediate access to your room, we recommend reserving for the prior night. Similarly, for late departures, reserving an additional night will guarantee access until you leave the hotel

 

- A valid credit card will be required upon booking;

- For credit card reservations, the same card(s) must be presented upon check in at the respective hotels;

- Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received or hotel can not contact with guest upon arrival in some special case.

 

- Maximum 1 child under 6 -year old: free of charge when sharing same bed with parents.

- Child from 6-year old to under 9 -year old: surcharge 300.000VND/ person/night without extra bed but with breakfast.

- Child from 9 - year old or extra Adult: surcharge 600.000VND/person/room/night with extra bed.

 

- If cancellation/amendment is made 72 hours prior to your arrival date, no fee will be charged.

- If cancellation/amendment is made within 72 hours to arrival date, including reservations made within 72 hours of your arrival, 1st night’s room rate will be charged

- In case of no-show, 100% room rate will be charged.